Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to provide you with a smooth and efficient shopping experience. Please read the details of our shipping policy below:
1. Processing Time
All orders are processed within 1-3 business days. Please note that orders most orders are not delivered on weekends or public holidays. If we experience a high volume of orders, processing times may be extended by a few days. We will notify you if there are any significant delays.
2. Shipping Rates & Delivery Times
Shipping is fulfilled through Shopify Fulfillment, and the shipping rates depend on the destination, size, and weight of your order. Delivery times vary based on your location. Typical delivery timeframes are as follows:
Domestic Orders (Within the U.S.): 3-7 business days
International Orders: 7-21 business days (Depending on the country)
3. Shipping Methods
We offer a variety of shipping methods through Shopify Fulfillment. You can choose your preferred shipping option at checkout. Available shipping options will be displayed based on your delivery address.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, which you can use to monitor your packages progress.
5. Shipping Restrictions
We currently ship to the U.S. and international locations. Some countries may have restrictions on the type of goods that can be imported, and we are not responsible for any customs fees, taxes, or delays.
6. Incorrect Address
Please ensure that the shipping address is correct when placing your order. We are not responsible for orders that are delayed or lost due to incorrect address information.
7. Shipping Issues
If you have any issues with your shipment, such as non-delivery, damage, or missing items, please contact us within 14 days of receiving the shipping notification. We will work with you to resolve the problem as quickly as possible.
If you have any questions about your order or our shipping policy, please feel free to reach out to our customer support team.